Set payment method priority for a customer

Configure the ranking so that when an invoice carries multiple payment types — a structured reference (FIK/KID/giro), a bank account, and international payment details — Nordflow picks the right one automatically.

What does payment method priority do?

When only one payment type is found on an invoice, it is used automatically. When two or three are present at the same time, Nordflow uses this ranking to decide which one wins. The topmost option in the list takes precedence.

Where: Customer profile → Customer profile, scroll to the Payment prioritization section.

1. Open the Payment prioritization section. You see three rows:

   Row	Covers
   FIK / KID / giro	Structured payment references used in Denmark and Norway
   Bank account	IBAN, SWIFT, or local account number
   International	SEPA and cross-border payment instructions

2. Drag the rows into the order you want — the topmost row is used first.

3. Click Save.

Example

For a Danish customer, place FIK / KID / giro first. FIK payments reconcile automatically and cost less in bank fees than free-form transfers. For a Norwegian customer, place KID / giro first. For a Swedish customer, Bank account typically leads since structured reference numbers are not widely used there.

Caution

There is no global default — each customer’s ordering is independent. Check this setting when onboarding any new customer.

Related: Payment method priority by country · Set payment info source