Reject a multi-line invoice

Rejecting a multi-line document affects every line and every parallel flow — not just yours.

Where: Approval → open a multi-line document → bottom action bar

Rejection affects the whole document

Rejecting one line rejects the entire document. Every other approver’s progress on every other line is cleared. The shared service center must re-handle and re-issue the document from the beginning, restarting all flows.

Before you reject, decide which situation applies:

Situation	Action
Something is wrong with the document itself — wrong supplier, wrong total, duplicate, dispute	Reject. Everyone needs the document re-issued anyway.
Only your line has a problem — wrong cost center, wrong dimension, small coding error	Do not reject. Write a note and tag the shared service center to fix only that line.

To reject:

1. Open the document and review it.
2. Click the reject button in the action bar at the bottom of document details.
3. Enter a reason so the shared service center knows what needs to be corrected.
4. Confirm.

To flag a problem without rejecting:

1. Open the document.
2. Add a note in the notes section and tag the shared service center.
3. Describe specifically what needs to be fixed on your line.
4. Approve or wait as appropriate — do not click reject.

Related: Reject a document · When to reject vs. write a note · Approve a multi-line invoice · Read a multi-line invoice