Enable e-invoices and the submission email

Control which document intake channels are active for a client under Submitting documents in the customer profile.

Where: Open the client, then in the left sidebar expand Customer profile and click Customer profile. Scroll to the Submitting documents section.

1. Toggle Enable submitting email on to allow suppliers to send PDF invoices by email to the scanning address. Turn it off only if the client uses no email-based submission at all.
2. Toggle Enable e-invoices on if any of the client’s suppliers send invoices via PEPPOL, OIOXML, or EHF. Turn it off if the client has no e-invoice suppliers.
3. Click Save.

Caution

Disabling the submission email will stop all email-based document intake for this client. Only turn it off if you are certain the client does not receive any invoices by email.

Related: Set the invoice email · Set non-invoice handling