Reject a document

Where: Approval → open a document → action buttons at the bottom

1. Open the document from the overview.
2. Review the document and confirm it has a genuine error that requires correction (see when to reject vs. write a note).
3. Click the red reject button (the leftmost of the three action buttons at the bottom of the page).
4. In the dialog that opens, type a clear, short reason — for example, cost center is incorrect or amount does not match the purchase order.
5. Confirm the rejection.

The document leaves your overview immediately and is sent back to the shared service center. They see your reason on the document, make the correction, and re-send it into the flow from the beginning.

Caution

When a document restarts, the entire approval flow resets. Every approver who already approved the document before you must approve it again.

Related: When to reject vs. write a note · Reject a multi-line invoice