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Forward a document

Forward sends the document to a different group or person. You choose whether it is an external forward (responsibility transfers) or an internal forward (document returns to you afterwards).

Where: Approval → open a document → bottom action bar

  1. Click the blue forward arrow in the action bar at the bottom of document details.
  1. In the dialog, type a short message in the note field explaining why you are forwarding and what you need.

  2. Select the forwarding type:

    TypeWhen to use
    ExternalThe document belongs to a different group — your involvement ends after you forward.
    InternalYou still own this approval but need someone to review it first — the document returns to you.
  3. Select the recipient group or individual user.

  4. Confirm to send. The document leaves your overview immediately.

Related: Forward externally — transfer to another group · Forward internally — get a second opinion