Enable human validation for a client

Human validation is a per-client setting managed by the ECIT Digital team, not a toggle inside Nordflow itself.

To enable it for a client, contact the ECIT Digital team and request that validation be switched on for that client’s account. Once enabled, all incoming documents for that client go through human review after AI extraction and before they appear in the approval flow.

What does human validation do?

After the AI extracts fields from an invoice, a reviewer checks the low-confidence and edge-case values and corrects them. This means approvers see clean, verified data rather than raw AI output. It is particularly important for clients using order matching, where incorrect line data can break the match for an entire document.

Processing delay

There is a small processing delay while documents are in review. In practice this is short enough that approvers rarely notice unless an invoice is time-critical.

Related: Human validation tier · How Nordflow captures invoice data