Set the default first approver

Where: Approval flow → Groups and settings → Default groups

1. In the left sidebar, click Approval flow.
2. Click Groups and settings.
3. Select the Default groups tab.
4. Next to Default first approver, select the group that should receive unmatched documents.
5. Click Save.

Note

When a document arrives and none of the configured first-approval rules match, Nordflow sends it to this group instead of stalling. Always set a sensible default so every document has a clear destination.

Related: Set the final approval group · Set the bookkeeper group