Approve a document that has a warning

Where: Approval → the overview → open the document

Warnings appear on the specific field that has the issue — not as a general banner. For example, a new-supplier warning lights up the supplier field; a payment-information issue lights up the affected payment field (such as bank account or registration number); an accounting-line issue lights up the field in the lines.

1. Open the document and locate the warning icon on the affected field.
2. Hover the warning icon to read the reason.

3. Decide based on the warning type:

   Warning type	What to do before approving
   New supplier	See step 4 below — this warning is non-ignorable.
   Payment information changed	Verify the change directly with the supplier using a contact number you already have — not one on the invoice. Do not approve until you have confirmed the change is legitimate. Click the warning icon to dismiss it once confirmed.
   Other ignorable warnings	Click the warning icon to dismiss it. Nordflow records in the activity history who dismissed the warning.

4. New-supplier warning (non-ignorable): Clicking the warning icon opens a modal window. The document is shown on the right; supplier information is shown on the left, prefilled with the data captured from the invoice. Review the details, then click Create and sync to create the supplier in both Nordflow and your ERP or accounting system.

5. Once all warnings are resolved, click APPROVE. If you cannot confirm a change, hold the document and investigate further.

Note

Approving through a warning is logged in the activity history with a record of what the warning said and who acted on it.

Related: What master data warnings mean · View the activity history on a document · Approve a document