Turn off specific payment validation warnings

By default all payment validation warnings are active. You can turn off individual warnings when they fire consistently for legitimate reasons on a specific customer.

Caution

Turn off warnings only with a specific reason — each warning catches a real failure mode. Disabling a warning means approvers will no longer see that signal on any document for this customer.

Where: Customer profile → Accounting

1. In the left sidebar, navigate to Customer profile → Accounting.

2. Scroll to the Payment validation section.

3. Locate the warning toggles and disable the ones that apply:

   Toggle	What it suppresses	When to disable
   Ignore payment validation when document is set to paid	Bank account check on already-paid documents	Customers using auto-payment where the bank account is irrelevant to execution
   Treat documents sent from mobile always as invoices	AI classification of mobile uploads as receipts	Customers whose mobile uploads are always invoices
   Ignore old document date warnings	Warning when a document date is more than three months old	Customers who routinely receive backdated invoices
   Ignore future due date warnings	Warning when a due date is more than three months ahead	Customers with long payment terms

4. Click Save.

Related: How payment validation warnings work · Configure what payment validation compares against