Handle a new-creditor warning on a document
Where: Approval → open a document with a yellow new-creditor warning
- Open the document. A yellow warning banner is shown below the supplier field.
- Review the captured supplier name and VAT number in the supplier field.
- Choose one of the following actions:
| Situation | Action |
|---|---|
| Supplier looks correct and should be added to the ERP | Click Create supplier in the warning banner. |
| Supplier looks suspicious (wrong VAT number, unrecognised name) | Reject or return the document instead. |
Related: Set the new-supplier creation mode