How approval groups work

The entire approval flow in Nordflow is built on groups. Every step a document passes through on its way to posting is a group step.

What a group is

A group is a named set of users with shared approval authority. When a document reaches a group, every member is notified, and one (or all, if configured) must act before the document moves on.

Each group carries:

Name — shown to users in the flow strip on documents.
Members — the users who can approve at this step.
Approval limit — the maximum invoice total this group can approve; above this, the document escalates.
Superior group — where the document goes when the limit is exceeded.
Permissions — what actions members are allowed to perform (send-for-approval vs approved).

How documents move between groups

Rules (based on supplier, department, project, or amount) determine which group sees a document first. After that group acts, the document either moves to the next configured step or escalates to the superior group if the amount is above the limit.

Building up complexity

Start with two groups (a bookkeeper group and one approver group) and add layers as needed: amount-based escalation by setting limits and superior groups, project-based routing by assigning department or project filters, and multi-sign-off by enabling all-members approval on sensitive groups.