Nordpay payment statuses

Every payment in Nordpay has a status that reflects where it is in its lifecycle. The table below covers the full set.

Status reference

Status	What it means	What you do
Awaiting approval	Payment created, waiting for someone to authorise it.	Select, optionally edit, then approve.
Awaiting second approval	First approval done; a second authorised person must also approve (bank-level two-person rule).	Have a second authorised user approve.
Scheduled	Approved for a future date; bank has confirmed it will execute on that date.	Nothing — wait for the payment date.
Payment submitted	Submitted to the bank for immediate execution (payment date is today).	Nothing — wait for bank confirmation.
Paid	Completed successfully. Funds sent, ERP reconciled.	Nothing. Terminal status.
Payment failed	Something went wrong (for example insufficient funds). Nordpay retries automatically; if all retries fail, the payment stays here and the invoice returns to Awaiting approval.	Investigate the cause, resolve it, re-approve.
Rejected	Explicitly rejected in Nordpay. The invoice in your ERP is unaffected; only the Nordpay payment is dismissed.	If rejected by mistake, create a new payment from the invoice.
Paid manually	Marked as settled outside Nordpay. Nordpay stops processing the payment.	Nothing, unless BC posting still needs to be created — see the related article.

Status flow

A payment moves in one direction: Awaiting approval → Scheduled or Payment submitted → Paid. At any non-terminal point, a payment can also be moved to Rejected or Paid manually. Once in Paid, Payment failed, Rejected, or Paid manually, the status does not change further.